fg66bet
Privacy Policy

fg66bet collects personal data through several channels: directly from you when you register an Account or interact with the platform, automatically through your use of the website and games, and occasionally from trusted third-party sources such as payment providers and identity verification services. The categories of personal data we collect are described below.

1.1 Registration & Identity Data

When you create a fg66bet Account, we collect the information you provide on the registration form. This includes:

• Full legal name
• Date of birth (used for mandatory age verification — you must be 18 or older)
• Mobile phone number (used for OTP verification and account communications)
• Email address (where provided)
• City and country of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, or other Bangladeshi cities)
• Username and hashed password
• Preferred currency (Bangladeshi Taka / BDT)

At any point during your account lifecycle, fg66bet may request additional identity verification documents, including a national identity card (NID), passport, or driving licence. This is consistent with our Know Your Customer (KYC) obligations and is carried out to protect players and the integrity of the platform.

1.2 Financial & Payment Data

When you make a deposit or withdrawal on fg66bet, we collect transaction data including:

• Payment method type (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank)
• Mobile wallet number or masked card number associated with the transaction
• Transaction reference numbers, amounts in BDT (৳), timestamps, and transaction status
• Account holder name as registered with the payment provider

fg66bet does not store full card numbers, CVV/CVC codes, or mobile banking PINs. Full payment credentials are handled exclusively by our licensed payment processing partners using their own PCI-DSS compliant infrastructure.

1.3 Usage & Technical Data

When you access and use the fg66bet platform, our servers and analytics systems automatically record technical information, including:

1.4 Responsible Gaming Data

If you use any of fg66bet's responsible gaming tools — such as deposit limits, session time limits, cooling-off periods, or self-exclusion — we record your elected settings, the dates of activation and deactivation, and any related communications. This data is used solely to honour your responsible gaming preferences and to fulfil our duty-of-care obligations. It is not used for marketing profiling purposes.

fg66bet processes your personal data for specific, legitimate purposes only. We do not sell your personal data to third parties for their own commercial use. The primary purposes for which we use your data are as follows:

• Account creation and management: To register your Account, verify your identity and age, maintain your profile, and provide you with access to the fg66bet platform and all its features.
• Transaction processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported Bangladeshi banks; to verify that payment accounts are held in your name; and to maintain accurate financial records.
• Service delivery: To provide access to the game library (slots, live casino, cricket betting, and other sports markets), process bets and game rounds, calculate and credit winnings, and manage bonus and promotional offers.
• Security and fraud prevention: To detect, investigate, and prevent unauthorised access, account takeovers, duplicate registrations, payment fraud, bonus abuse, money laundering, and other prohibited conduct as described in the fg66bet Terms and Conditions.
• Legal and regulatory compliance: To fulfil KYC, AML (Anti-Money Laundering), and other obligations under applicable laws, and to respond to lawful requests from regulatory authorities or law enforcement agencies.
• Customer support: To respond to your support queries via live chat and email, resolve disputes, and improve the quality of our support service.
• Responsible gaming: To monitor betting patterns for signs of problem gambling, enforce self-exclusion and cooling-off requests, and communicate responsibly with players who may be at risk.
• Platform improvement: To analyse usage patterns, identify technical issues, test new features, and make data-driven improvements to the fg66bet platform experience.
• Marketing communications: To send you promotional offers, bonus announcements, seasonal promotions (such as Eid specials, Pohela Boishakh offers, and BPL season promotions), and platform updates — but only where you have opted in to receive such communications, or where we have a legitimate interest basis in accordance with applicable law. You may opt out at any time by contacting [email protected].

fg66bet uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform effectively, personalise your experience, and gather analytical data. The categories of cookies used on the fg66bet platform are described in the table below.

3.1 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the fg66bet platform — in particular, you may be unable to maintain a logged-in session. Analytical and functional cookies can be disabled without affecting core platform functionality.

Instructions for managing cookies are available in the help documentation of all major browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, and Samsung Internet (commonly used on Android devices in Bangladesh). Clearing cookies will log you out of your fg66bet session and reset any saved preferences.

3.2 Third-Party Analytics

fg66bet may use third-party analytics tools to process anonymised usage data. Any such tools are configured to anonymise IP addresses before processing and are prohibited by contract from using fg66bet player data for their own commercial purposes or cross-site profiling. We do not use third-party advertising networks or tracking pixels that serve targeted advertisements based on your fg66bet activity.

fg66bet does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.

4.1 Payment Processors

To facilitate your deposits and withdrawals, fg66bet shares relevant transaction data with our payment processing partners, including mobile financial service providers (bKash, Nagad, Rocket, Upay) and card/banking infrastructure providers (Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank). Each payment partner processes your data under their own privacy policy and in accordance with their applicable regulatory obligations. fg66bet selects payment partners that meet appropriate data security standards.

4.2 Identity Verification Services

fg66bet may use third-party identity verification and KYC service providers to assist in verifying your identity, age, and the authenticity of documents you submit. These providers process your data solely for verification purposes and are bound by strict confidentiality and data protection obligations under their contracts with fg66bet.

4.3 Game Providers

Games on the fg66bet platform are supplied by licensed third-party game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Play'n GO, Hacksaw Gaming, and Nolimit City. When you launch a game, the game provider's software may receive technical data such as your session token, Account ID (not your full name), and game round results to enable the game to function correctly. Game providers do not receive your full personal profile, payment details, or contact information.

4.4 Legal & Regulatory Disclosure

fg66bet may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are required to do so by a lawful order, court order, or applicable legal obligation. We will notify you of any such disclosure where we are legally permitted to do so. fg66bet will not voluntarily disclose your data to government bodies beyond what is strictly required by law.

4.5 Business Transfers

In the event that fg66bet undergoes a corporate restructuring, merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, fg66bet will take reasonable steps to ensure that the acquiring entity is bound by privacy obligations no less protective than those described in this policy, and will notify you of the transfer where required by applicable law.

5.1 Retention Periods

fg66bet retains your personal data for as long as your Account is active and for a reasonable period thereafter to fulfil the purposes described in this Privacy Policy, including our legal and regulatory obligations. Specific retention guidelines are as follows:

• Account and identity data: Retained for the lifetime of your Account and for a minimum of 5 years following Account closure, in line with standard AML record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, consistent with financial record-keeping requirements.
• Betting and gaming history: Retained for a minimum of 3 years from the date of each game round or bet, used for dispute resolution and responsible gaming monitoring.
• Customer support logs: Retained for 2 years from the date of each support interaction.
• Responsible gaming records: Retained for the duration of any active self-exclusion plus a minimum of 5 years following the expiry of the exclusion, to prevent re-registration during exclusion periods.
• Marketing preferences: Retained until you opt out plus 1 year thereafter to ensure opt-out preferences are honoured across any system migration.
• Technical and analytical data: Anonymised after 12 months; any non-anonymised technical logs are deleted within 18 months.

When your data is no longer required for any of the above purposes, fg66bet will securely delete or anonymise it in a manner that prevents reconstruction.

5.2 Security Measures

fg66bet implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and fg66bet servers.
• Encryption at rest for sensitive data fields including hashed passwords, identity document references, and financial records stored in our databases.
• OTP-based two-factor authentication for new device logins, protecting your Account from unauthorised access even if your password is compromised.
• Role-based access controls limiting fg66bet staff access to personal data on a strict need-to-know basis.
• Brute-force and rate-limit protections on all login and API endpoints.
• Regular internal security reviews and periodic third-party assessments of our platform infrastructure.
• Incident response procedures to detect, contain, and notify affected users in the event of a data breach, in accordance with applicable notification obligations.

fg66bet respects your right to control your personal data. Subject to applicable law and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in relation to the personal data we hold about you:

6.1 Exercising Your Rights

To exercise any of the rights listed above, please contact our data team by email at [email protected] with the subject line "Privacy Rights Request — [Your Account Username]". Please describe the right you wish to exercise and include enough information to allow us to identify your Account. We will respond to all valid requests within 30 days. In cases of complexity or high volume, we may extend this period by a further 30 days, in which case we will notify you of the extension.

We may need to verify your identity before processing a privacy rights request. This is to protect your data against fraudulent access requests made by third parties claiming to be you. Verification will typically involve confirming your registered mobile number via OTP or providing a copy of an identity document.

As part of the Account registration process, fg66bet collects date of birth information and verifies that each applicant meets the minimum age requirement of 18 years. Where our systems identify a potential underage player — either at registration or through subsequent review — the Account will be immediately suspended pending age verification. If underage use is confirmed, the Account will be permanently closed, all deposits will be returned, all winnings forfeited, and the personal data associated with the Account deleted (except where retention is required for AML or legal purposes).

fg66bet also employs the following additional age-assurance measures:

• National ID card (NID) or passport verification, which is required for all accounts requesting withdrawals above a defined threshold, and for all accounts flagged during routine KYC reviews.
• Automated pattern detection on registration data to flag inconsistencies that may indicate a false date of birth.
• Commitment to not targeting advertising or promotional content at individuals who have not confirmed they are 18 or older.

If you are a parent or guardian and believe your child has registered an Account on fg66bet, please contact us immediately at [email protected]. We will prioritise the investigation and closure of the Account and ensure the return of any deposited funds.

8.1 Changes to This Privacy Policy

fg66bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will provide reasonable notice to registered players via the mobile number or email address on file, or by displaying a prominent update notice on the fg66bet platform. The effective date of the current version is displayed at the top of this document.

Your continued use of the fg66bet platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically. Archived versions of previous Privacy Policies are available on request by contacting [email protected].

8.2 Contact for Privacy Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or about the way fg66bet handles your personal data, please contact our data team using the details below. We take all privacy enquiries seriously and aim to respond within 5 business days for general enquiries and 30 days for formal privacy rights requests.

• Email: [email protected] — subject line: "Privacy Enquiry — [Your Username]"
• Live Chat: Available 24/7 on the fg66bet platform
• Response language: English
• Operating timezone: BST (UTC+6)